update 2.4.0 to 2.6.2

[Zel30]

HELP!!! "The Neptune you have connected has old firmware (version 2.4.2) and is not compatible with this version of the NMU" and then the Neptun disconnects.
be at one's wit's end???:confused:

[MrBrant]

from Tim at Alti-2



The new NMU updates units that have version 2.5 or later code in them. If your unit is running 2.4.2, for example, you will get a message that says

"The Neptune you have connected has old firmware (version 2.4.2) and is not compatible with this version of the NMU"
and then the NMU disconnects. It will leave you a message at the bottom of the main screen telling you what version it just encountered.

You can't adjust settings on units older than 2.5.0. But, you can update them. Just go to the Updater screen (on the menu, click Tools, then Updater) and follow the instructions.

Hope this post is useful this time!

[Tim Henderson]

Yes exactly, great answer and thank you!

The older units "speak a different language" so they can't talk to the NMU.

We think it is best they be updated to the current version.

If you have trouble updating please get in touch with us here at Alti-2.

Best,

Tim